Disclaimer

The content on this website, including any videos, online courses, e-books, articles, and materials shared through Intimate Physio Inc.’s digital platforms, is intended for educational and informational purposes only. It is not, nor should it be interpreted as, medical advice, physiotherapy, diagnosis, or treatment.

The content provided by Intimate Physio Inc. is designed for general education in women’s health and pelvic wellness for individuals over the age of 18. You should always consult your physician, physical therapist, or other qualified healthcare professional regarding any questions or concerns about your specific condition. While we make reasonable efforts to provide accurate, evidence-based information, we make no guarantee that the information is complete or suitable for your individual needs. You understand that you use all information and content provided by Intimate Physio Inc. at your own risk, and we assume no responsibility or liability for any harm or loss that may result. Your use of this site, its materials, and any Intimate Physio Inc. digital product constitutes your agreement that you are solely responsible for your actions, decisions, and outcomes. We assume no responsibility for damage or harm resulting from the use of our published information. Your use of the information in our Blog and on our website is at your own risk.

COPYRIGHT & INTELLECTUAL PROPERTY

All content, materials, graphics, videos, images, text, and downloadable files available on this website and within our Products are the exclusive intellectual property of Intimate Physio Inc. All rights reserved.

Purchases grant you a single-user, non-transferable licence for personal use only. You may not copy, reproduce, distribute, share, or sell any Product, file, or portion thereof without written authorization from Intimate Physio Inc. Unauthorized distribution or resale may result in legal action.

PROGRAM PARTICIPATION AGREEMENT & LIABILITY WAIVER

By participating in or purchasing any Intimate Physio Inc. courses or e-books, you agree to the following terms:

  1. Age Requirement – You confirm that you are at least 18 years old. Our content is not intended for minors.

  2. Educational Purpose – Our online programs are intended for general education only and do not substitute for personalized medical or physiotherapy care.

  3. No Patient-Therapist Relationship – Participation in Intimate Physio Inc. courses does not establish a patient-therapist relationship. Any communication via email, video, or live event is educational in nature and not individualized treatment advice.

  4. Exercise Risks – You acknowledge that all exercise carries risk, including strains, sprains, or other injuries, and you voluntarily assume full responsibility for your participation. We recommend medical clearance before starting any physical activity program.

  5. Technology Risks – Online participation carries the risk of interruptions, disconnections, or unauthorized access. Intimate Physio Inc. is not responsible for such technical issues beyond our control.

  6. Product Recommendations & Affiliations – Intimate Physio Inc. may recommend third-party products or services. We may receive a small affiliate commission for some recommendations, but we only promote products we personally use or trust. We make no warranties regarding third-party products.

By purchasing or participating in any Intimate Physio Inc. product, you agree to release and hold harmless Intimate Physio Inc., its directors, employees, contractors, and affiliates (“Releasees”) from any and all claims, liabilities, damages, or expenses arising out of your participation, to the fullest extent permitted by law.

SALES & PAYMENT POLICY

1. Digital Product Licence

All Intimate Physio Inc. content sold or distributed through this website is licensed to a single user only. You may not copy, share, or transfer your access or files to any other individual.

2. Secure Payments

All transactions are securely processed through reputable third-party providers (e.g., Stripe, PayPal, or Squarespace Commerce). Intimate Physio Inc. does not store or have access to your credit card or banking information.

By purchasing, you agree to the terms and privacy policies of those providers in addition to ours.

REFUND POLICY

Final Sale – Digital Products

Since our Products are digital and delivered instantly upon purchase, they are considered used once downloaded or accessed. Therefore, all sales are final and non-refundable.

We do not provide refunds, credits, or exchanges under any circumstance, including but not limited to:

  • Change of mind or mistaken purchase

  • Unused or partially viewed content

  • Dissatisfaction with educational content

  • Lack of perceived results

  • Failure to cancel before renewal

Technical Access Issues

If you experience a technical issue that prevents you from accessing your purchase, please contact us at hello@theintimatephysio.com within 7 days of purchase.
Our team will assist you within 5 business days. If the issue is verified as a platform error on our end and cannot be resolved within 10 business days, a full refund may be issued.

CHARGEBACK & DISPUTE POLICY

By purchasing, you acknowledge and agree that:

  • You will not initiate a chargeback or dispute through your bank, credit card provider, or payment processor for any delivered digital product or granted access.

  • All sales are final once access is granted, and no reversal or refund will be processed except for verified technical failures as stated above.

  • Attempting to reverse a legitimate transaction may result in immediate suspension of account access and possible legal action to recover lost funds, chargeback fees, and administrative costs.

We maintain timestamped proof of all product access and delivery and will provide this evidence to the payment processor in case of a dispute.

BILLING & TAXES

All prices are listed in U.S. Dollars (USD) unless otherwise noted. Taxes may apply based on your jurisdiction and are calculated at checkout. Intimate Physio Inc. reserves the right to adjust pricing or billing schedules without prior notice.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Intimate Physio, its owners, affiliates, employees, and contractors shall not be liable for any direct, indirect, incidental, or consequential damages, including but not limited to loss of data, income, or goodwill, arising out of your use of any Product or website content.

In no event shall our total liability exceed the purchase price you paid for the Product giving rise to the claim.

GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of British Columbia, Canada, and any disputes shall be resolved through binding arbitration in Vancouver, BC, under the Canadian Arbitration Association rules.

Both parties agree that claims must be brought individually and not as part of a class or representative action.

PRIVACY POLICY

Personal Information We Collect

We may collect your name, email address, billing information, and device or usage data to deliver Products, process payments, and improve our services. We use secure third-party processors and comply with applicable privacy laws.

Use of Data

Your information may be used to:

  • Process purchases and send order confirmations

  • Provide access to Products or services

  • Send updates, receipts, or educational content

  • Improve our site and customer experience

We will never sell or rent your information to third parties.

Cookies & Tracking

We use cookies and analytics to improve website functionality and understand usage patterns. You may disable cookies in your browser settings, though some features may not function properly.

Data Security

We use reasonable physical and digital safeguards to protect your information. However, no online system is 100% secure, and you use the site at your own risk.

Access & Deletion Requests

You may request to view or delete your personal data by contacting hello@theintimatephysio.com.

INTERNATIONAL USERS

If you reside outside Canada, you consent to the transfer of your data to Canada or other countries where our servers and service providers operate. We process data in accordance with applicable privacy regulations

CHANGES TO THIS POLICY

We may revise these Terms and Policies at any time. Updates will be posted on this page with a new effective date. Continued use of the website or Products after any change constitutes your acceptance of the new terms.

CONTACT INFORMATION

If you have questions, technical issues, or privacy concerns, please contact us at hello@theintimatephysio.com.

If you reside in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK) and have a concern about how your personal information is collected, used, or disclosed, please first contact us at hello@theintimatephysio.com so we can address it promptly.